Terms and Conditions – Hotel Bhala Bhagaya

By accessing or using the services, website, or booking facilities of Hotel Bhala Bhagaya, you agree to comply with the following terms and conditions. Please read them carefully.

1. Booking and Reservations

• All bookings are subject to availability.
• A valid form of identification and payment is required to confirm a booking.
• Hotel Bhala Bhagaya reserves the right to cancel or modify any reservation due to overbooking or unforeseen circumstances.

2. Payment Terms

• Payment must be made as per the rate and terms displayed at the time of booking.
• Online payments are processed securely via standard encryption protocols.
• Any additional charges (room service, mini-bar, damages, etc.) must be settled at checkout.

3. Cancellation Policy

• Cancellation submitted less than two (2) days before arrival will incur the first night charge.
• Cancellation submitted more than two (2) days before arrival will incur a Rs. 250 cancellation fee.

4. Refund Policy

• Refunds will be made in the same form as the original payment.
• Refunds will be processed within 7 working days.

5. Check-in & Check-out

• Check-in and Check-out time is 24 hours. Please provide your estimated arrival time.
• Exceeding 24 hours will incur additional charges as per hotel rules.

6. Guest Conduct

• Guests must respect hotel property and other guests.
• Any damage caused to hotel property will be billed to the guest.
• Hotel management reserves the right to refuse service or evict guests violating rules or engaging in illegal activities.

7. Privacy

• All personal information collected will be handled according to our Privacy Policy.
• We do not share personal data with third parties except as required for booking, billing, or legal purposes.

8. Liability

• The hotel is not liable for loss, theft, or damage to personal belongings.
• The hotel is not responsible for cancellations or delays caused by events beyond its control (natural disasters, strikes, etc.).

9. Amendments

• Hotel Bhala Bhagaya reserves the right to update or modify these terms at any time without prior notice.
• Guests are encouraged to review the terms regularly.

10. Governing Law

• These terms are governed by the laws of [India/TamilNadu].
• Any disputes shall be subject to the exclusive jurisdiction of the courts in [Tirunelveli/TamilNadu].

Contact Information

Hotel Bhala Bhagaya
10J/3,Trivandrum Road, Opposite to Cathedral Church, Murugankurichi, Tirunelveli, Tamil Nadu 627002, India.
Phone: +91 9865455700
Email: hotelbhalabhagya@gmail.com